Each gift is made to order and usually processed within one business day. Free UK shipping available on all orders. For express and international shipping, please select during checkout.

For exchanges/cancellations please inform us within one day of placing order via email at customerservice@preservedflora.co.uk with your order number.

Unfortunately we do not accept returns on products. If a product is damaged upon arrival please email us and we will do our best to replace your order.

Please visit our returns policy for full breakdown of terms.